C, Agency-Level Protest Decision at 8‑10. ProSync filed an agency-level protest on May 26, which the agency denied on June 15. The agency provided ProSync with a brief explanation on May 18. AR, Tab H, Award Notice to Unsuccessful Offerors at 1. The contracting officer notified ProSync that it was not selected for award on May 12, 2022. Ultimately, the TET assigned ProSync’s quotation a deficiency because it was not clear that ProSync understood the requirement to build a new system to replace JSTARS. The TET found that ProSync’s plan to upgrade Entellitrak and then migrate JSTARS to a new cloud environment was a major weakness and risk because, in essence, it was an upgrade to JSTARS. In its report, the technical evaluation team (TET) concluded that ProSync’s quotation, although containing some positive areas that earned strengths, was ultimately unacceptable because of its “upgrade approach” to JSTARS. The final evaluation results for ProSync’s quotation were as follows: The agency received three quotations, including one from ProSync. The solicitation contemplated award on a best-value tradeoff basis where the project plan was more important than past performance, and when combined, the non-price evaluation factors were significantly more important than price. For price, the agency would conduct a price reasonableness analysis. For past performance, the agency would evaluate up to three previous contracts that were recent and relevant to the work required by this RFQ. For project plan, the agency would evaluate the ability of the vendor’s proposed software solution to meet the brand name or equal requirements for Entellitrak, such as the ability to migrate the existing JSTARS data and documents into the new application. The RFQ provided for the evaluation of quotations under the following evaluation factors: project plan, past performance, and price. The due date for quotations, as amended, was March 29, 2022. The agency sought to issue a task order for a base period, with two 1-year option periods. To achieve that end, the agency issued the RFQ on March 3, 2022, as a small business set-aside under the General Services Administration’s Federal Supply Schedule 70, Information Technology Professional Services in accordance with the procedures of Federal Acquisition Regulation section 8.405. According to the agency, JSTARS is currently hosted on an outdated version of an application development platform known as Entellitrak DOJ is seeking a vendor to replace JSTARS with a new security tracking and adjudication system supported on the latest version of Entellitrak or equal platform. JSTARS serves as DOJ’s personnel security system by, among other things, electronically storing documents, automating workflow, providing oversight of cases, and tracking clearance information for personnel. We deny the protest in part and dismiss it in part. The protester contends the agency unreasonably determined that its quotation was unacceptable. 15JPSS22Q00000034, issued by the Department of Justice (DOJ), for services and software to support DOJ’s Personnel Security Group in replacing the Justice Security Tracking and Adjudication Record System (JSTARS). Capabilities include hardware, software and security engineering.ProSync Technology Group, LLC, a small business of Ellicott City, Maryland, protests the evaluation of its quotation under request for quotations (RFQ) No. SETA services include planning, strategy, operational, training, knowledge management and business process. Cyber operations include information assurance, computer network operations and digital forensics analysis. Lab services include system integration, test and remote development. Cloud computing services include HPC and distributed parallel computing cloud, cloud base/Hadoop/open stack cluster architect, enterprise, virtualization management, zero client cloud application hosing and dataflow. Language/Intelligence analysis include collection, mission management, production, translation/transcription, interpretation and training management. Test engineering services include SDLC testing, governance, policy and procedure uniformity, risk management, issue resolution, standardization, integration and programmatic consistency. Test engineering, language/intelligence analysis, cloud computing, labs, cyber operations and SETA services are available.
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